如何改善令人期待的 Silverlight 安装体验?

发布于 2024-07-13 11:43:35 字数 2082 浏览 3 评论 0原文

我想了解必须安装 Silverlight 才能使用我一直在制作的 Silverlight 应用程序的平均用户体验。

我启动了一个带有干净浏览器的虚拟机,假装“是我的爸爸”,只是想查看该网站,然后遇到“您必须安装 Silverlight”按钮。 我在下面写下了 Firefox 和 Internet Explorer 的所有步骤。

一般来说,两种浏览器中的 Silverlight 安装令人困惑、令人不安和可怕:由于存在大量安全警告,并且除了中止安装之外缺乏其他选项,您不幸会得到 Silverlight 是特洛伊木马的错误印象各种“可能会通过病毒和恶意代码感染和损害您的计算机”的木马,除了同意安装它并希望得到最好的结果之外,没有明显的选项来保护您的计算机。

此外,我发现你必须下载一个文件,然后找到它,然后执行它,这是我家里的许多人(我上一代)会感到沮丧的一个步骤,这可能是一个原因为什么他们从来没有在他们的机器上安装 Silverlight。

问题:

  • 作为一名程序员,有什么办法可以让这种体验变得更好吗?
  • Silverlight 是否会随未来版本的浏览器一起提供?
  • 是我们未来对 Flash、Silverlight 和其他第三方浏览器插件的一键式、一条安全消息安装,还是我们希望获得的最佳用户体验:

FIREFOX 3 中的 Silverlight 安装体验:

  • 请参阅:“安装 Microsoft Silverlight”的图形按钮(我将其放入对象标记中)
  • 单击按钮
  • 请参阅:“您已选择安装 Silverlight 2.0” [保存文件] [取消]
  • 单击 [保存文件]
  • 单击 [保存]
  • (坐在那里想知道发生了什么)
  • ...最终问某人该怎么做或幸运并右键单击下载消息并选择“打开”
  • 看到:“silverlight 2.0.exe”是一个可执行文件...可能包含病毒.. .恶意代码...损害您的计算机...请小心...您确定吗?...[确定][取消]
  • 尽管担心我的计算机感染了“病毒和恶意代码”,但我点击【确定】
  • 看到:“安全警告...可能会损害您的计算机...”【运行】【取消】
  • 恐惧地点击“运行”
  • 说:“正在解压文件...安装 Silverlight 2”一键:【立即安装】 ]
  • 单击 [立即安装]
  • 提示:“Silverlight 正在您的计算机上安装”,然后显示复选框“启用 microsoft 更新(推荐)...隐私声明...”[下一步]
  • 单击 [下一步]
  • 提示:“安装成功,您可能需要刷新网页...” [关闭]
  • 单击 [关闭]
  • 返回网页并单击浏览器上的刷新按钮
  • 我看到 silverlight 应用程序,成功。

INTERNET EXPLORER 6 中的 Silverlight 安装体验:

  • 请参阅:“安装 Microsoft Silverlight”的图形按钮(我将其放入对象标记中)
  • 单击按钮
  • 请参阅:“为了帮助保护您的安全...已阻止这个网站下载文件到你的电脑”和“你注意到信息栏了吗”【确定】
  • 点击【确定】
  • (坐在那里想知道该怎么做)
  • 最后点击顶部的栏,看到“有什么风险?” 单击“下载文件”无论如何
  • 都会看到:“安全警告...可能会潜在地损害您的计算机...”[运行][取消]
  • 单击[运行]
  • 观看它下载,15秒
  • 看到:“安全警告...可能会潜在地危害您的计算机”您的计算机” [运行] [不要运行]
  • 单击 [运行]
  • 提示“安装 Silverlight 2” 一键式: [立即安装]
  • 单击 [立即安装]
  • 提示:“Silverlight 正在您的计算机上安装”,然后显示复选框“启用微软更新(推荐)...隐私声明...”[下一步]
  • 单击[下一步]
  • 显示:“安装成功,您可能需要刷新网页...”[关闭]
  • 单击[关闭]

I wanted to get a sense of the average user experience of having to install Silverlight in order to use the Silverlight applications I've been making.

I fired up a virtual machine with clean browsers and pretended to "be my Dad" just wanting to check out the website and then being confronted with the "you must install Silverlight" button. I wrote down all the steps for Firefox and Internet Explorer below.

In general the Silverlight installation in both browsers is confusing, unsettling, and scary: because of the numerous security warnings and lack of options other than to abort installation, you unfortunately get the false impression that Silverlight is a Trojan horse of sorts that "could infect and harm your computer with viruses and malicious code" with no apparent options to protect your computer other than agreeing to install it and hope for the best.

In addition, I found the fact that you have to download a file, then go find it, then execute it, is a step that many people in my family (the generation above me) is going to find frustrating and will likely be a reason why they never get Silverlight installed on their machine.

Questions:

  • is there way, as a programmer, that I can make this experience better?
  • is Silverlight going to be shipped with future versions of browsers?
  • is a one-click, one-security-message install of Flash, Silverlight and other third party browser addons in our future or is this the best user experience we can hope for:

Silverlight installation experience in FIREFOX 3:

  • see: the graphic button to "Install Microsoft Silverlight" (which I put in my object tag)
  • click the button
  • see: "you have chosen to install Silverlight 2.0" [save file] [cancel]
  • click [save file]
  • click [save]
  • (sit there wondering what happened)
  • ...eventually ask someone what to do or get lucky and right click download message and choose "open"
  • see: "silverlight 2.0.exe" is an executable file...may contain viruses...malicious code...harm your computer...use caution...are you sure?... [OK] [Cancel]
  • in spite of the fear that I am infecting my computer with "viruses and malicious code", I click [OK]
  • see: "Security warning...may potentionally harm your computer..." [Run] [Cancel]
  • fearfully click "Run"
  • says: "extracting files...Install Silverlight 2" one button: [Install Now]
  • click [Install Now]
  • says: "Silverlight is being installed on your computer", then shows checkbox "enable microsoft update (recommended) ... privacy statement..." [Next]
  • click [Next]
  • says: "Installation Successful, you may have to refresh the web page..." [Close]
  • click [Close]
  • go back to web page and click the refresh button on browser
  • I see the silverlight application, success.

Silverlight installation experience in INTERNET EXPLORER 6:

  • see: the graphic button to "Install Microsoft Silverlight" (which I put in my object tag)
  • click the button
  • see: "To help protect your security...blocked this site from downloading files to your computer" and "did you notice the information bar" [OK]
  • click [OK]
  • (sit there wondering what to do)
  • finally click the bar on top, see "what's the risk?" click "download file" anyway
  • see: "Security warning...may potentionally harm your computer..." [Run] [Cancel]
  • click [Run]
  • watch it download, 15 seconds
  • see: "Security warning...can potentially harm your computer" [Run] [Don't Run]
  • click [Run]
  • says "Install Silverlight 2" one button: [Install Now]
  • click [Install Now]
  • says: "Silverlight is being installed on your computer", then shows checkbox "enable microsoft update (recommended) ... privacy statement..." [Next]
  • click [Next]
  • says: "Installation Successful, you may have to refresh the web page..." [Close]
  • click [Close]

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马蹄踏│碎落叶 2024-07-20 11:43:35

When i first started my Silverlight experience, i've found very interesting and useful watching this video about "Silverlight Install Experience". It gives you some suggestions on how to improve it and avoid some of the pain.

和我恋爱吧 2024-07-20 11:43:35

好吧,考虑到您现在知道用户必须执行哪些步骤,您可以为用户创建一个帮助页面。 当然,这不是最好的事情(显然,简化的安装体验会更好),但至少用户将能够轻松找到正在发生的事情的步骤。

Well, considering you now know what steps the user is going to have to do you could create a help page for the user. Granted, it isn't the best thing (a simplified install experience would be better, obviously) but at least the user would be able to easily find steps on what is going on.

2024-07-20 11:43:35

这里有一篇文章可以帮助您更轻松地使用自定义安装链接:
http://www.netmag.co。 uk/zine/expression/create-a-custom-silverlight-install-experience

Here's an article that helps make it a bit easier with a custom install link:
http://www.netmag.co.uk/zine/expression/create-a-custom-silverlight-install-experience

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