将 Word 2007 保存到 MOSS 会出现永无止境的“正在获取可用内容类型列表...” 对话

发布于 2024-07-08 04:02:27 字数 678 浏览 12 评论 0原文

从 Word 2007 保存到 SharePoint 2007 (MOSS) 文档库时,我们遇到了一个奇怪的间歇性问题,该问题提供了一个永远不会消失的对话框 - 标题为“内容类型”,消息为“正在获取可用内容类型列表...” ”,带有一个不断滚动的绿色进度条。 这种情况在我们的训练服务器(具有独立 SQL Server 的独立虚拟机)上经常发生,但更令人担忧的是我们的实时生产服务器(位于中型服务器场布置中 - Web 应用程序服务器、另一台用于搜索/索引的服务器和SQL 服务器)。 场中的所有服务器都是 64 位。

这是奇怪的随机性 - 用户必须杀死 Word 2007,然后恢复文档并尝试保存到同一个文档库,并且保存没有问题。

这种情况在训练服务器上发生的次数多于实时服务器上的情况。 实时 Web 应用程序服务器的 CPU 使用率很少超过 20%(通常为 5% 左右),并且内存峰值为可用 4Gb(通常为 1.5Gb)中的 2Gb,因此我认为这不是资源问题。

文档库是使用解决方案中的功能进行定制和部署的。 其中唯一的内容类型是标准文档内容类型。

更新我们将此问题作为支持问题向 Microsoft 提出,这是一个已知问题,目标是在 2009 年 2 月的 SharePoint 累积更新修补程序包中解决。

编辑已复制上面对答案的回复,因此可以将这个问题标记为已回答。

We have a weird intermittent problem with saving from Word 2007 to our SharePoint 2007 (MOSS) document libraries that gives a dialog box that never goes away - it is titled "Content Types" and the message "Getting list of available content types..." with a green progress-type bar that keeps scrolling. It happens a lot on our training server (self-contained virtual machine with separate SQL Server) but more worryingly is happening on our live production server (which is in a medium server farm arrangement - web application server, another server for search/indexing and a SQL Server). All servers in the farms are 64 bit.

It is strangely random - the user has to kill Word 2007, then they recover their document and try to save to the same document library and it saves without a problem.

It happens more on the training server than the live server. The live web application server rarely goes over 20% CPU (usually around 5%) and memory peaks at 2Gb of the available 4Gb (usually at 1.5Gb) so I don't think its a resources issue.

The document libraries are customised and deployed using Features in a Solution. The only content type in them is the standard Documents content type.

Update We opened this with Microsoft as a support issue and it is a known issue that is targeted to be addressed in a Cumulative Update hotfix package for SharePoint in February 2009.

Edit Copied the above response to an answer so this question could be flagged as answered.

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脸赞 2024-07-15 04:02:27

我也遇到过这个问题。 您知道 MOSS Service Pack 2 中是否已更正该问题吗? 您是否有 Microsoft 提供的引用此问题的 KB# 或其他 ID?

I have encountered this issue as well. Do you know if it was corrected in MOSS Service Pack 2? Do you have a KB# or other ID from Microsoft which references this problem?

剑心龙吟 2024-07-15 04:02:27

我们将此问题作为支持问题向 Microsoft 提出,这是一个已知问题,目标是在 2009 年 2 月的 SharePoint 累积更新修补程序包中解决。

编辑:截至 2009 年 1 月 27 日,我们拥有测试补丁,因此看起来像官方补丁将按时发布。

编辑:这个问题已由二月累积更新修复,该更新也是 SP2 的一部分:
http://blogs.msdn.com/sharepoint/archive/2009/04/28/announcing-service-pack-2-for-office-sharepoint-server- 2007-and-windows-sharepoint-services-3-0.aspx

但是,您还需要修补 Word 才能使其生效; 该补丁可以在这里找到:
http://support.microsoft.com/?id=962872

适用于 Word 2007 ,其他版本可能需要其他补丁。

We opened this with Microsoft as a support issue and it is a known issue that is targeted to be addressed in a Cumulative Update hotfix package for SharePoint in February 2009.

Edit: As at 27 January 2009 we have the test patch so it looks like the official patch is set to be released on time.

Edit: This problem was fixed by the February Cumulative update which is also part of SP2:
http://blogs.msdn.com/sharepoint/archive/2009/04/28/announcing-service-pack-2-for-office-sharepoint-server-2007-and-windows-sharepoint-services-3-0.aspx

However, you also need to patch Word for it to be effective; that patch is available here:
http://support.microsoft.com/?id=962872

That is for Word 2007, other versions may need other patches.

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