ds4800挂磁盘笼报ESM Configuration Settings Version Misatch的错误

Question

一台1814-70A（ Firmware version:       07.15.10.01 ）下挂一台1812-81A，报ESM Configuration Settings Version Misatch错误，下面是错误的Recovery Procedure：
ESM Configuration Settings Version Mismatch What Caused the Problem? A drive enclosure in the storage subsystem contains ESM canisters that are reporting different versions of configuration settings. Normally, the software would resolve the mismatch problem by automatically synchronizing the configuration settings between the two ESMs. However, there are conditions which may cause the automatic synchronization to not occur. The Recovery Guru Details area provides specific information you will need as you follow the recovery steps.
Important Note An ESM configuration settings version mismatch can affect how the storage subsystem reports bypassed drives, therefore it is important to correct this problem before attempting to correct any problems associated with bypassed drives.
Recovery Steps 1
From the Subsystem Management Window (AMW), select the Advanced >> Maintenance >> Download >> ESM Configuration Settings option and follow the instructions on the dialog to download the ESM configuration settings configuration file.

2
Select Recheck to rerun the Recovery Guru. The failure should no longer appear in the Summary area. If the failure appears again, contact your technical support representative.

按此操作还是报相同的错误。请求帮助！先谢过了！

Answer 1

文档上有操作步骤细节

An environmental services module (ESM) card monitors the environmental condition of the
components in that enclosure. It also provides the interface between the Fibre Channel drives
in a given storage expansion enclosure with other ESM cards and controller blades in a drive
loop.
Before performing any upgrade, read the specific firmware version readme file for details of
installation. Pay attention to any dependencies between controller and ESM, or drives, since
there may be a specific sequence in which each of the components should be updated.
In case an ESM is replaced in an EXP810, there is a firmware synchronization feature that
ensures that new ESM is automatically synchronized with the firmware in the existing ESM.
This resolves any ESM firmware mismatch conditions automatically. You still have the option
to update the ESM firmware manually, to a new level, or in the case of a failure that could not
let the code synchronization identify which is the original ESM and which is the replacement
to synchronize.
For EXP420, EXP710, and EXP810, there is an option to set the enclosure settings using the
Storage Manager by selecting Maintenance → Download → ESM Configuration Settings.
This option should be used when ESM report different versions of configuration settings, and
the software could not resolve the mismatch problem by automatically synchronizing the
configuration settings between the two ESMs automatically.
If you have expansion enclosures, use the following instructions to transfer a firmware file to
the ESM boards:
1. From the Subsystem Management window, select the Advanced → Maintenance →
Download → ESM Firmware pull-down menu option.
Figure 12-17 ESM firmware upgrade option
Important: Before upgrading the ESM firmware, make sure that the system is in an
optimal state. If not, run the Recovery Guru to diagnose and fix the problem before you proceed with the upgrade.

2. The Download Environmental (ESM) Card Firmware main window is displayed (see
Figure 12-1.
– The select enclosures table lists all the enclosures found attached to the storage array
that contain ESM cards.
– The select file allows you to specify the ESM firmware file to use as the source of the
upgrade.
Figure 12-18 Download ESM firmware dialog
3. In the Select enclosures area, highlight each enclosure to which you wish to download
firmware or select the Select All button to highlight all drive enclosures in the storage
system (each drive enclosure selected should have the same product ID).
4. Enter the firmware file to download in the Select file area by either entering the location
and name of the file in the Select file text box, or selecting Browse and getting the
firmware file from a local or network drive. (The Browse button is unavailable until an
enclosure has been selected.)
5. Select Start. Confirm your selections and then select Yes to continue with the firmware
download or No to quit.
6. The Status field in the Select enclosures table changes from pending to downloading for
the ESM card firmware operation in progress.
Monitor the progress and completion status of the download to the enclosures. The
progress and status of each drive enclosure participating in the download is displayed in
the status field of the Select enclosures table.
Note: If an ESM card does not show up in the list (because of a loss of redundancy or
some other problem), run the Recovery Guru to diagnose and fix the problem before
continuing with the download to avoid loosing both paths to the disks.
3. In the Select enclosures area, highlight each enclosure to which you wish to download
firmware or select the Select All button to highlight all drive enclosures in the storage
system (each drive enclosure selected should have the same product ID).
4. Enter the firmware file to download in the Select file area by either entering the location
and name of the file in the Select file text box, or selecting Browse and getting the
firmware file from a local or network drive. (The Browse button is unavailable until an
enclosure has been selected.)
5. Select Start. Confirm your selections and then select Yes to continue with the firmware
download or No to quit.
6. The Status field in the Select enclosures table changes from pending to downloading for
the ESM card firmware operation in progress.
Monitor the progress and completion status of the download to the enclosures. The
progress and status of each drive enclosure participating