Question

答：我的上司要我接手所有未收集到的账户。我收回的账户数目比他定的指标高出 20%。我让大家相信我能够尽力解决基于大家需要的问题，而且我是通过询问他们的困难着手的。他们想做什么的话，通常都会听我的意见。

举例说明你曾经真正出色地完成了被委派的任务，同样你也可能在新的岗位取得类似的成绩。换句话说，你向面试官暗示，被聘用后你会在哪些环境下发挥得特别好。

Q:Give me an example of a time you delivered more than was expected.

A:In my last job my boss asked me to take over all the uncollected accounts. I was able to recover 20 percent more than his goal. I convinced people that I was willing to work out an affordable schedule based on their needs, and I did this by asking about their problems. Once they vented, they would usually listen to me.