Question

答：我被提拔管理一个新的部门。那个部门有一位职员一开始就对我很反感。很快我知道了原因：她的好朋友刚刚从我现在做的职位离开。我当面与她谈这件事；我解释说我也曾让友谊面临考验，因为我与一位朋友工作交往过于密切，我们俩甚至花业余时间谈工作。谈话过后几周，她承认她没有想过与私人朋友工作交往过密潜在的后果。

从那以能，我们把工作关系处理得很恰当。谈这样的问题要说得简练，重点谈你采取的措施和取得的成果，要坦率，为何这样的问题对你来说难以应付？如何保持客观并具有专业水准？

Q:Tell me about the most difficult problem you've ever dealt with.

A:I was promoted to manage a new department.A coworker in that group resented me from the beginning.I soon learned that her best friend had been turned down for the position.I actually confronted her about it;I explained that I had once put a friendship to the test because Id worked too closely with someone and we found that we spent our leisure time talking about work.A few weeks after our talk,she admitted that shed never thought about the potential results of working too closely with a personal friend.Our working relationship was fine after that.